Jointline Group Ltd Customer Feedback

  Customer Name:    
  Contract No:    
  Description of Works Undertaken:    
  Customer Feedback is an integral part of our Quality Management System. Our Company objectives are to provide an efficient and value for money service, to complete contracts on time and to agreed specifications and costs. We value your honest feedback which will help us achieve this.
  Key Factors LowHigh   Comments
    1 2 3 4 5 6 7 8 9 10    
1 Quality of Communication  
2 Working Relationships  
3 Quality of Workmanship  
4 Management of Environmental Issues  
5 Attitude to Health and Safety  
6 Attitude to Customer Care and Service  
7 Management of Variations  
8 Meeting Submitted Programme  
9 Measurement and Valuation  
10 Quality of Overall Service  
11 Overall Performance  
Further Comments